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About Nick Webb

Nicholas Webb is a world-renowned innovation thought leader. Nicholas has been awarded over 45 patents by the US Patent and Trademark Office for breakthrough technologies including one of first wearable technologies and one of the world’s smallest medical implants. Nicholas is known by many as the “Innovation Evangelist”, he speaks around the world on the future of the economy, innovation and healthcare. Nicholas has just been awarded his Doctorate of Humane Letters (Hon.) from a top Southern California medical school, Western University of Health Sciences for his contribution to healthcare.

Why you should use a speakers bureau

As a professional speaker many of my colleagues are shocked that I would suggest that meeting planners use a professional speaker bureau to find a professional speaker. In my 20 years experience as a professional speaker that is listed with all the top speaker bureaus in the world. I have found that a good speaker bureau [...]

By | April 22nd, 2016|customers|Comments Off on Why you should use a speakers bureau

I am honored to be selected as one of the Global Top 30 Gurus on customer service

It seems today that there is thousands of customer experience consultants and firms. Many of these organizations are amazingly good at what they do and yet some, well... not so much. After recently being selected as one of the top 30 Global Gurus it got me thinking. What is a good customer experience advisor? I believe [...]

By | April 20th, 2016|customers|Comments Off on I am honored to be selected as one of the Global Top 30 Gurus on customer service

How to find a customer service speaker

When it comes to hiring a keynote or conference speaker you have many choices. So how do you select the right speaker for your event? There are three key things you should be looking for prior to signing on the dotted line with a professional speaker. First - is the speaker a true subject matter [...]

By | April 19th, 2016|customers|Comments Off on How to find a customer service speaker

Turnaround Tips For an Upset Customer

Over the last three decades, I have developed a simple plan to turn every upset customer into a customer for life. Remember in the connected economy releasing an upset customer into the wild is a really bad idea. Statistics show that upset customers are far more likely to share their bad experience on social and [...]

By | April 18th, 2016|customers|Comments Off on Turnaround Tips For an Upset Customer